Improved template picker allows users more choices then simply scrolling through templates. It offers guidance organically so the user learns while exploring, as well as an easier time navigating do to better information hierarchy.
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Through detailed user feedback and usability testing, we discovered that users frequently struggled to find the templates they needed. The layout was confusing, and the lack of effective filtering and sorting options significantly hindered their ability to navigate the template picker efficiently. The aim was to create an intuitive and efficient template picker that allowed users to easily find and select the templates they needed. Success was defined by improved user satisfaction, reduced time to find templates, and enhanced overall usability.
We needed to remove a few of the more valuable features for initial launch, some of these required our native AI team to finish current projects and test before we can implement, however we have the documentation to circle back when the tech is ready. Working on this project emphasized the need for thorough user research to uncover and address real pain points. Collaborating closely with the development and product teams was essential for prioritizing user needs and turning them into goals. The experience underscored the importance of clear organization and effective filtering options in creating a user-friendly interface that meets user needs and improves overall experience.