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Website for dental agency
Goal: Enhance patient engagement and streamline healthcare processes through a unified digital platform.

Role & contributions

As the Lead UX Designer, I conceptualized a new platform design, focusing on enhancing user engagement and improving scheduling efficiency.

Impact

The proposed redesign aims to increase patient engagement and reduce scheduling errors, providing a streamlined and effective solution for healthcare providers.

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Identifying the problem

Preliminary user research and data analysis suggested significant frustration with the existing platform, indicating a need for a more user-friendly solution.

The current platform for healthcare providers suffers from low engagement and frequent scheduling errors. A more intuitive interface is needed to improve patient interactions and streamline appointment management.

Outcome

The goal is to design a platform that enhances patient engagement and improves scheduling processes, reducing errors and increasing overall satisfaction.

The redesigned concept is expected to lead to higher patient engagement and fewer scheduling errors, making it easier for providers to manage patient interactions.

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Takeaways

This conceptual project emphasized the importance of addressing specific user needs in healthcare technology, highlighting the potential benefits of a more user-centered design approach. Collaboration with a cross-functional team was crucial in developing a holistic and effective concept.

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prototype
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